Most homes in the area sit over full basements, and many older ones have fieldstone or block walls that let water in when the ground is saturated. A flooded basement is rarely just a floor: water climbs into finished walls, stored belongings, the furnace and the water heater.
How the crew handles a flooded basement
The tech who does the walkthrough confirms the power is off, finds where the water came in and sets the category. Groundwater and a split supply pipe start out cleaner; a floor drain backup or brook water is Category 3 from the start.
- The extraction crew lowers the water with submersible pumps, then extracts the slab
- Wet carpet, pad and stored cardboard come out first
- On finished walls, the crew makes flood cuts above the wet part of the drywall and pulls wet insulation
- An EPA-registered antimicrobial goes on surfaces touched by dirty water



