Standing water spreads into carpet pad, baseboards and wall bottoms the longer it sits, so extraction comes before every other step. In Sterling, the water may come from a failed pipe, a storm that outran a culvert or a tank that backed up, and the crew names the source first because it sets the water category.
How the water comes out
Crews match the tool to the surface. Truck-mount wands pull water from carpet and pad, submersible pumps handle several inches of depth, and weighted extractors work hard floors without scarring the finish. Once the surface is clear, a thermal camera and pin meters show where water traveled under baseboards and into cabinet bases.
- Carpet and pad get extracted, then the pad is usually cut out and discarded.
- Hardwood and laminate are checked board by board for cupping.
- Cabinet bases and wall bottoms are vented or opened where meters read wet.



